If there is one thing I dislike more than a work training course, it is an online work training course.
And I knew that I was going to take agin SharePoint from the get-go. When practically the first instruction I was given by the trainer was:
“To create a new page in SharePoint don’t go to the tab that says ‘new page’…”
I just knew that the system was not going to be intuitive and easy to learn.
Our group of half-a-dozen IT ignoramuses––or should that be ignorami?––were each allocated a ‘break-out training room’ by our trainer, Paul. This exercise alone took up practically a third of the total time allocated for the entire session, while the trainer contended with a barrage of:
“My room’s not working, Paul.”
“That’s not coming up on my screen Paul.”
“Can you repeat that, please, Paul.”
My ‘break-out’ room wasn’t working either, and nothing was coming up on my screen, but I kept quiet, mindful of the clock; just wanting the actual training to begin.
But, it wasn’t until the session proper began that my worst fears about the training were realised. The trainer was dithery; the mechanics of the training rooms kept failing; the platform itself was incomprehensible; and the session disintegrated into a quagmire of interminable interruptions. By the end, I felt as though I had simply wasted an hour and a half of my life, and learned precisely nothing.
Before leaving the session, there was one last task to fulfil. It was a requirement to enter a registration code to record attendance of the course, and to leave feedback.
A variety of unprintable expressions flashed through my mind regarding the usefulness of the course.
However, in the end, my social conditioning for politeness superseded a need to tell the truth. I gave the course 4 out of 5 stars––Good––and recommended others to go on it.
© Simon Turner-Tree
Simon Turner-Tree attempts to create a new page in SharePoint.